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Collection of personal information
When collecting your personal information, DUNK Basketball takes reasonable steps to make you aware of the purposes for which the information is being collected, and the main consequences (if any) if you fail to provide any information that is requested.
DUNK Basketball limits the personal information collected to that which is reasonably necessary for DUNK Basketball’s functions or activities.
DUNK Basketball may collect personal information from you in a number of circumstances, including if you (or a business you operate or represent):
• contact DUNK Basketball, for example, to enquire about DUNK Basketball’s products;
• place an order for DUNK Basketball products
The types of personal information that DUNK Basketball collects and holds may include your name, email address, residential and/or postal address and telephone number.
This information may be collected from you via our website, over the telephone, via email or mail, or in person and may be held in electronic or paper form.
DUNK Basketball collects and holds personal information in order to conduct its business, to provide its products and services and to meet legislative and regulatory requirements. This generally involves, but is not limited to, collecting and holding personal information to:
• provide further information about DUNK Basktball’s products;
• process payment for products ordered;
• arrange for delivery of ordered products;
• provide customer support; and
• respond to customer enquiries and resolve any complaints.
Use of personal information
DUNK Basketball will use personal information for various purposes, depending on the circumstances.
DUNK Basketball will generally only use your personal information for the purpose for which it was collected, and for related purposes that are within your reasonable expectations.
Access to personal information
You may request access to your personal information held by DUNK Basketball by writing to us. DUNK Basketball will respond to your request within a reasonable period after your request is made. APP 12 outlines your rights to access personal information in greater detail.
DUNK Basketball takes reasonable steps to ensure that the personal information it collects and uses is accurate, up-to-date and complete. If you believe any of your personal information held by DUNK Basketball is incorrect or out-of-date you may make a written request to DUNK Basketball seeking a correction. DUNK Basketball will respond within a reasonable period after your request is made.
Storage of personal information
DUNK Basketball takes reasonable steps to store your personal information securely, and has policies and procedures intended to ensure that your personal information is not misplaced or misused, and that unauthorised access to, or modification or disclosure of, your personal information does not occur.
When you visit DUNK Basketball’s web site, our web server collects the following information for statistical and customer service purposes:
• the number of users who have visited our web site;
• the date and time that visitors have visited our web site;
• the number of pages viewed;
• the type of browser software that you are using; and
• the type of operating system that you currently use.
DUNK Basketball makes no attempt to identify you or to track or monitor your browsing activities from the above information. We only use this information to improve the performance of DUNK Basketball’s web site and DUNK Basketball’s service to its customers.
You acknowledge that, if you provide any personal information to DUNK Basketball via online services (including email) or if we provide such information to you by such means, the privacy, security and integrity of this information cannot be guaranteed during its transmission.
If you believe that a breach of your privacy has occurred, we encourage you to contact DUNK Basketball to discuss your concerns. Please allow a reasonable time to respond to your complaint.
PO Box 117
Northgate QLD 4013
Phone: (07) 32 66 235