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What are your payment terms?
DUNK requires a minimum 50% deposit prior to your order being made. The remainder is to be paid prior to shipment of your order. Your order will not be shipped until your account has been finalised.
How can I pay?
DUNK accepts cheque, money order or direct deposit.
What is your turnaround time?
Once your deposit has been received, you will receive your order within 3-4 weeks.
Are there any shipping costs?
Yes. Please contact DUNK for estimated prices. A standard order generally incurs a $30 fee. Express delivery services are available.
Who do you ship with?
DUNK ships via Australia Post and Greyhound Freight. Alterative services can be utilised upon request.
Does DUNK ship internationally?
No, DUNK services Australian-based clientele only.
Can you send me any samples?
Yes. Deposit and postage costs apply.
Do you have a sizing chart?
Yes. For all sizing queries, contact DUNK for further information.
Do you have any stock uniforms ready to sell?
No. All DUNK uniforms are custom-made upon order.
Do you offer a discount for bulk orders?
Yes. Contact DUNK for further information.
How do I order?
Contact DUNK to discuss your options, and to get the ball rolling with your order.
Is there a guarantee available?
DUNK offers a three-month quality guarantee on all orders, with exchange or credit offered for manufacturer defects only. No refunds or exchanges are available for orders in regards to sizing issues or otherwise.
Can I re-order extra uniforms at a later date?
Yes. DUNK maintains a detailed database of all previous orders, allowing you to order extra uniforms as you need them. There is no minimum or maximum order limit.
Are there any specific care instructions for your apparel?
All DUNK apparel can be put throught both hot and cold washes. Use drip dry for best results.
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